Live call
Calvin Cooke
VIP
Social Influencer
📞 720.383.1887
⏱ 00:00
On call · 2
CC
Calvin Cooke
caller
PU
Pulse
ai agent
LP
Lawrence P.
service writer · WG
CB
Caleb R.
coordinator · WG
MJ
Mike J.
gm · winter garden
JM
Jackie M.
coordinator · fort worth
⚡ VIP swarm active
Transcript
Deepgram Nova-3
Listening
conf 0.97 · 0w
1 · Intake
→
2 · Resource plan
→
3 · Allocate
→
4 · ROM
→
5 · Approve
claude-sonnet-4-6
·
step 0 / 12
VIP swarm
Lawrence notified
·
Caleb notified
·
Mike notified
slack ✓ · sms ✓ · conf ✓
Service Order
WO-2749
drafting
rate $185/hr
·
tax TBD
·
parts at cost + 22%
Resource plan
0 tasks
Concern
Parts · Part #
Labor hr
Skill required
Assigned tech
Est $
Location split
— single location —
Winter Garden, FL
· home shop
pending
—
· Bay — · Tech —
scope: —
Labor
— hr
Parts
$—
Subtotal
$—
Fort Worth, TX
· partner shop
not engaged
—
· Bay — · Tech —
scope: —
Labor
— hr
Parts
$—
Subtotal
$—
ROM · rough order of magnitude
· ±12% confidence band · parts @ current list
Total labor
—
—
Total parts
—
at cost + 22%
ROM total
—
—
Completion
—
—
Winter Garden
Fort Worth
auto-drafted · waiting on caller approval for split · parts pre-stage ready
Tool log · 0 calls
mcp: prevost-dms ✓
mcp: schedule ✓
mcp: history ✓
mcp: fw-partner ✓
latency — ms